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trudesk

> 数据库
开源

:coffee: :seedling: Trudesk 是一个开源的帮助台/工单解决方案。

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工具介绍

:coffee: :seedling: Trudesk 是一个开源的帮助台/工单解决方案。


Community Edition


© 2014-2023, Trudesk, Inc. (@trudesk).


### Open Source Help Desk - Simply Organized. Quickly resolve issues & task with an easy-to-use solution. Built with one goal in mind, to keep work loads organized and simple. **This is the source for Trudesk Community Edition. For the more comprehensive, cloud-hosted version, please see Trudesk Cloud at Trudesk.io.**

#### Deploy Trudesk Anywhere **Trudesk** is built with nodejs and mongodb and can run on any cloud provider, docker, bare-metal, or even a raspberry pi. Take it for a spin on Ubuntu 20.04 with a one liner -
`curl -L -s https://storage.trudesk.io/install/ubuntu-1.2.sh | sudo bash` #### Requirements - NodeJS 16+ - MongoDB 5.0+ - Elasticsearch 8 (optional to enable search) ### Documentation Online documentation: [https://docs.trudesk.io/v1.2](https://docs.trudesk.io/v1.2) ### Contributing If you like what you see here, and want to help support the work being done, you could: + Report Bugs + Request/Implement Features + Refactor Codebase + Help Write Documentation ### Sponsors Just a few who have made the project possible.
Trudesk is tested with confidence using [BrowserStack](https://browserstack.com). ### License Copyright 2014-2023 Trudesk, Inc. Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0 Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License.

GitHub Issues· 11 开放

在 GitHub 查看全部
  • #560

    Trudesk v2 Wish List

    plannedPlanned (Cloud)更新于 2025年12月9日
  • #684

    Mail Check issue

    backlog更新于 2025年8月22日
  • #635

    Bypass of 2FA when using mobile version

    bugcriticalbacklog更新于 2025年1月16日
  • #438

    trigger email to requester when new comment is added (not for internal notes) and ticket status change

    backlog更新于 2024年8月3日
  • #634

    Upload Attachments from anyone

    bugbacklog更新于 2023年10月22日
  • #433

    Time Issue in ticket request

    backlog更新于 2022年7月18日
  • #421

    Missing option to "quick filter" the ticket list

    enhancementplannedbacklog更新于 2022年2月23日
  • #472

    PDF Download of Ticket

    enhancementin progressplanned更新于 2022年2月23日
  • #450

    End user can view all tickets inside of customer group

    in progressbacklog更新于 2022年2月20日
  • #435

    Mailer not working with plain text authentication SMTP

    backlog更新于 2022年1月29日

核心特点

  • •NodeJS 16+
  • •MongoDB 5.0+
  • •Elasticsearch 8 (optional to enable search)
  • •Report Bugs
  • •Request/Implement Features
  • •Refactor Codebase
  • •Help Write Documentation

> 标签

JavaScriptcaseshelpdeskissuesjavascript

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> 工具信息

发布日期2026年8月1日
最后更新2026年9月17日
分类数据库
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