Wisdom is a famous book seller in the city. They sell enormous range of books under different categories such as IT, English, fiction, music, etc... Customers c
Wisdom is a famous book seller in the city. They sell enormous range of books under different categories such as IT, English, fiction, music, etc... Customers c
Wisdom is a famous book seller in the city. They sell enormous range of books under different categories such as IT, English, fiction, music, etc... Customers can make an inquiry about different books over the phone and by walking to their help desk. Company has manual system to maintain the details of the books (Book ID, category, book name, description about book, price, available quantity, publisher and author). Day by day their customer base is growing up. Therefore it has become very hard for the staffs to handle day to day inquiries. Management needs a proper solution to reduce the work load of employees, to get better performance from them and enhance customer satisfaction through better service. So they decide to go for automated inquiry system. Wisdom book shop management requested to program an automated inquiry system with different privileges for each staff member so that they can keep track of who’s accessing the account. The software team, who is going to develop and design an inquiry system planned to include the following features to enhance user friendly and security of the system