[Windows 10 22.0 Beta 2 Fatal Error] Unable to recognize the FxSound audio driver.
Author: zhouxinghongCreated Sep 15, 2026Updated Sep 15, 2026
LabelsTriage: Needed
Bug report
Describe the bug
Here is a clear and concise description of what the problem is:
Dear Development Team:
Hello!
When you play audio or video in Kodi after installing the FxSound audio driver on Windows 10, Kodi fails to recognize the audio output from the FxSound driver.
Expected Behavior
Here is a clear and concise description of what was expected to happen:
Kodi consistently recognizes the audio output from the FxSound audio driver.
Actual Behavior
Kodi consistently fails to recognize the audio output from the FxSound audio driver.
Possible Fix
To Reproduce
Steps to reproduce the behavior:
When you play audio or video in Kodi after installing the FxSound audio driver on Windows 10, Kodi fails to recognize the audio output from the FxSound driver. https://www.fxsound.com/
Debuglog
The debuglog can be found here:
2026-09-15 08:44:01.979 T:12628 info <general>: GUI format 2048x1099, Display Windowed
2026-09-15 08:44:02.091 T:12760 info <general>: CAESinkWASAPI::EnumerateDevicesEx: stream type "STREAM_TYPE_DTSHD" on device "DELL U2720QM (英特尔(R) 显示器音频)" seems to be not supported.
2026-09-15 08:44:02.091 T:12760 info <general>: CAESinkWASAPI::EnumerateDevicesEx: stream type "STREAM_TYPE_DTSHD_MA" on device "DELL U2720QM (英特尔(R) 显示器音频)" seems to be not supported.
2026-09-15 08:44:02.092 T:12760 info <general>: CAESinkWASAPI::EnumerateDevicesEx: stream type "STREAM_TYPE_TRUEHD" on device "DELL U2720QM (英特尔(R) 显示器音频)" seems to be not supported.
2026-09-15 08:44:02.092 T:12760 info <general>: CAESinkWASAPI::EnumerateDevicesEx: stream type "STREAM_TYPE_EAC3" on device "DELL U2720QM (英特尔(R) 显示器音频)" seems to be not supported.
2026-09-15 08:44:02.093 T:12760 info <general>: CAESinkWASAPI::EnumerateDevicesEx: stream type "STREAM_TYPE_DTS" on device "DELL U2720QM (英特尔(R) 显示器音频)" seems to be not supported.
2026-09-15 08:44:02.093 T:12760 info <general>: CAESinkWASAPI::EnumerateDevicesEx: stream type "STREAM_TYPE_AC3" on device "DELL U2720QM (英特尔(R) 显示器音频)" seems to be not supported.
2026-09-15 08:44:04.126 T:12760 error <general>: CAESinkXAudio::EnumerateDevicesEx: failed to create mastering voice (:X)
2026-09-15 08:44:04.126 T:12760 info <general>: Found 2 Lists of Devices
2026-09-15 08:44:04.126 T:12760 info <general>: Enumerated DIRECTSOUND devices:
2026-09-15 08:44:04.126 T:12760 info <general>: Device 1
2026-09-15 08:44:04.126 T:12760 info <general>: m_deviceName : {0BF42757-F8FC-412E-86A6-07AD4FF5035D}
2026-09-15 08:44:04.126 T:12760 info <general>: m_displayName : Speakers - 扬声器 (FxSound)
2026-09-15 08:44:04.126 T:12760 info <general>: m_displayNameExtra: DIRECTSOUND: 扬声器 (FxSound)
2026-09-15 08:44:04.126 T:12760 info <general>: m_deviceType : AE_DEVTYPE_PCM
2026-09-15 08:44:04.126 T:12760 info <general>: m_channels : FL, FR
2026-09-15 08:44:04.126 T:12760 info <general>: m_sampleRates : 48000
2026-09-15 08:44:04.126 T:12760 info <general>: m_dataFormats : AE_FMT_FLOAT
2026-09-15 08:44:04.126 T:12760 info <general>: m_streamTypes : No passthrough capabilities
2026-09-15 08:44:04.126 T:12760 info <general>: Device 2
2026-09-15 08:44:04.126 T:12760 info <general>: m_deviceName : default
2026-09-15 08:44:04.126 T:12760 info <general>: m_displayName : default
2026-09-15 08:44:04.126 T:12760 info <general>: m_displayNameExtra:
2026-09-15 08:44:04.126 T:12760 info <general>: m_deviceType : AE_DEVTYPE_PCM
2026-09-15 08:44:04.126 T:12760 info <general>: m_channels : FL, FR
2026-09-15 08:44:04.126 T:12760 info <general>: m_sampleRates : 48000
2026-09-15 08:44:04.126 T:12760 info <general>: m_dataFormats : AE_FMT_FLOAT
2026-09-15 08:44:04.126 T:12760 info <general>: m_streamTypes : No passthrough capabilities
2026-09-15 08:44:04.127 T:12760 info <general>: Device 3
2026-09-15 08:44:04.127 T:12760 info <general>: m_deviceName : {AEC7B815-9C00-47A5-8199-BF050ADCA6B0}
2026-09-15 08:44:04.127 T:12760 info <general>: m_displayName : HDMI - DELL U2720QM (英特尔(R) 显示器音频)
2026-09-15 08:44:04.127 T:12760 info <general>: m_displayNameExtra: DIRECTSOUND: DELL U2720QM (英特尔(R) 显示器音频)
2026-09-15 08:44:04.127 T:12760 info <general>: m_deviceType : AE_DEVTYPE_HDMI
2026-09-15 08:44:04.127 T:12760 info <general>: m_channels : FL, FR
2026-09-15 08:44:04.127 T:12760 info <general>: m_sampleRates : 48000
2026-09-15 08:44:04.127 T:12760 info <general>: m_dataFormats : AE_FMT_FLOAT,AE_FMT_RAW
2026-09-15 08:44:04.127 T:12760 info <general>: m_streamTypes : STREAM_TYPE_AC3,STREAM_TYPE_DTSHD_CORE,STREAM_TYPE_DTS_1024,STREAM_TYPE_DTS_2048,STREAM_TYPE_DTS_512
2026-09-15 08:44:04.127 T:12760 info <general>: Device 4
2026-09-15 08:44:04.127 T:12760 info <general>: m_deviceName : {F85A7C1B-73EE-4F16-B4E8-C3C30E007581}
2026-09-15 08:44:04.127 T:12760 info <general>: m_displayName : Speakers - 扬声器 (Conexant 20671 SmartAudio HD)
2026-09-15 08:44:04.127 T:12760 info <general>: m_displayNameExtra: DIRECTSOUND: 扬声器 (Conexant 20671 SmartAudio HD)
2026-09-15 08:44:04.127 T:12760 info <general>: m_deviceType : AE_DEVTYPE_PCM
2026-09-15 08:44:04.127 T:12760 info <general>: m_channels : FL, FR
2026-09-15 08:44:04.127 T:12760 info <general>: m_sampleRates : 48000
2026-09-15 08:44:04.127 T:12760 info <general>: m_dataFormats : AE_FMT_FLOAT
2026-09-15 08:44:04.127 T:12760 info <general>: m_streamTypes : No passthrough capabilities
2026-09-15 08:44:04.127 T:12760 info <general>: Enumerated WASAPI devices:
2026-09-15 08:44:04.127 T:12760 info <general>: Device 1
2026-09-15 08:44:04.127 T:12760 info <general>: m_deviceName : {0BF42757-F8FC-412E-86A6-07AD4FF5035D}
2026-09-15 08:44:04.127 T:12760 info <general>: m_displayName : Speakers - 扬声器 (FxSound)
2026-09-15 08:44:04.127 T:12760 info <general>: m_displayNameExtra: WASAPI: 扬声器 (FxSound)
2026-09-15 08:44:04.127 T:12760 info <general>: m_deviceType : AE_DEVTYPE_PCM
2026-09-15 08:44:04.127 T:12760 info <general>: m_channels : FL, FR
2026-09-15 08:44:04.127 T:12760 info <general>: m_sampleRates : 192000,96000,48000,44100
2026-09-15 08:44:04.127 T:12760 info <general>: m_dataFormats : AE_FMT_S24NE3,AE_FMT_S24LE3,AE_FMT_S24BE3
2026-09-15 08:44:04.127 T:12760 info <general>: m_streamTypes : No passthrough capabilities
2026-09-15 08:44:04.127 T:12760 info <general>: Device 2
2026-09-15 08:44:04.127 T:12760 info <general>: m_deviceName : default
2026-09-15 08:44:04.127 T:12760 info <general>: m_displayName : default
2026-09-15 08:44:04.127 T:12760 info <general>: m_displayNameExtra:
2026-09-15 08:44:04.127 T:12760 info <general>: m_deviceType : AE_DEVTYPE_PCM
2026-09-15 08:44:04.127 T:12760 info <general>: m_channels : FL, FR
2026-09-15 08:44:04.127 T:12760 info <general>: m_sampleRates : 192000,96000,48000,44100
2026-09-15 08:44:04.127 T:12760 info <general>: m_dataFormats : AE_FMT_S24NE3,AE_FMT_S24LE3,AE_FMT_S24BE3
2026-09-15 08:44:04.127 T:12760 info <general>: m_streamTypes : No passthrough capabilities
2026-09-15 08:44:04.128 T:12760 info <general>: Device 3
2026-09-15 08:44:04.128 T:12760 info <general>: m_deviceName : {AEC7B815-9C00-47A5-8199-BF050ADCA6B0}
2026-09-15 08:44:04.128 T:12760 info <general>: m_displayName : HDMI - DELL U2720QM (英特尔(R) 显示器音频)
2026-09-15 08:44:04.128 T:12760 info <general>: m_displayNameExtra: WASAPI: DELL U2720QM (英特尔(R) 显示器音频)
2026-09-15 08:44:04.128 T:12760 info <general>: m_deviceType : AE_DEVTYPE_HDMI
2026-09-15 08:44:04.128 T:12760 info <general>: m_channels : FL, FR
2026-09-15 08:44:04.128 T:12760 info <general>: m_sampleRates : 192000,176400,96000,88200,48000,44100,32000
2026-09-15 08:44:04.128 T:12760 info <general>: m_dataFormats : AE_FMT_S24NE4MSB,AE_FMT_S16NE,AE_FMT_S16LE,AE_FMT_S16BE,AE_FMT_RAW
2026-09-15 08:44:04.128 T:12760 info <general>: m_streamTypes : STREAM_TYPE_DTSHD,STREAM_TYPE_DTSHD_MA,STREAM_TYPE_TRUEHD,STREAM_TYPE_EAC3,STREAM_TYPE_DTSHD_CORE,STREAM_TYPE_DTS_2048,STREAM_TYPE_DTS_1024,STREAM_TYPE_DTS_512,STREAM_TYPE_AC3
2026-09-15 08:44:04.128 T:12760 info <general>: Device 4
2026-09-15 08:44:04.128 T:12760 info <general>: m_deviceName : {F85A7C1B-73EE-4F16-B4E8-C3C30E007581}
2026-09-15 08:44:04.128 T:12760 info <general>: m_displayName : Speakers - 扬声器 (Conexant 20671 SmartAudio HD)
2026-09-15 08:44:04.128 T:12760 info <general>: m_displayNameExtra: WASAPI: 扬声器 (Conexant 20671 SmartAudio HD)
2026-09-15 08:44:04.128 T:12760 info <general>: m_deviceType : AE_DEVTYPE_PCM
2026-09-15 08:44:04.128 T:12760 info <general>: m_channels : FL, FR
2026-09-15 08:44:04.128 T:12760 info <general>: m_sampleRates : 192000,96000,48000,44100
2026-09-15 08:44:04.128 T:12760 info <general>: m_dataFormats : AE_FMT_S24NE4MSB,AE_FMT_S16NE,AE_FMT_S16LE,AE_FMT_S16BE
2026-09-15 08:44:04.128 T:12760 info <general>: m_streamTypes : No passthrough capabilities
2026-09-15 08:44:04.128 T:12760 info <general>: Enumerated XAUDIO devices:
2026-09-15 08:44:04.128 T:12760 info <general>: Device 1
2026-09-15 08:44:04.128 T:12760 info <general>: m_deviceName : \\?\SWD#MMDEVAPI#{0.0.0.00000000}.{f02b078e-10e5-4d21-967d-23670a4e502e}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
2026-09-15 08:44:04.129 T:12760 info <general>: m_deviceType : AE_DEVTYPE_PCM
2026-09-15 08:44:04.129 T:12760 info <general>: m_channels : FL, FR
2026-09-15 08:44:04.129 T:12760 info <general>: m_sampleRates : 192000,176400,96000,88200,48000,44100,32000,22050,11025
2026-09-15 08:44:04.129 T:12760 info <general>: m_dataFormats : AE_FMT_FLOAT,AE_FMT_S24NE3,AE_FMT_S24LE3,AE_FMT_S24BE3,AE_FMT_S24NE4MSB,AE_FMT_S32NE,AE_FMT_S32LE,AE_FMT_S32BE,AE_FMT_S16NE,AE_FMT_S16LE,AE_FMT_S16BE,AE_FMT_U8
2026-09-15 08:44:04.129 T:12760 info <general>: m_streamTypes : No passthrough capabilities
2026-09-15 08:44:04.129 T:12760 info <general>: Device 2
2026-09-15 08:44:04.129 T:12760 info <general>: m_deviceName : \\?\SWD#MMDEVAPI#{0.0.0.00000000}.{10ce080c-6df8-41d6-9c37-a776db9966d8}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
2026-09-15 08:44:04.129 T:12760 info <general>: m_deviceType : AE_DEVTYPE_PCM
2026-09-15 08:44:04.129 T:12760 info <general>: m_channels : FL, FR
2026-09-15 08:44:04.129 T:12760 info <general>: m_sampleRates : 192000,176400,96000,88200,48000,44100,32000,22050,11025
2026-09-15 08:44:04.129 T:12760 info <general>: m_dataFormats : AE_FMT_FLOAT,AE_FMT_S24NE3,AE_FMT_S24LE3,AE_FMT_S24BE3,AE_FMT_S24NE4MSB,AE_FMT_S32NE,AE_FMT_S32LE,AE_FMT_S32BE,AE_FMT_S16NE,AE_FMT_S16LE,AE_FMT_S16BE,AE_FMT_U8
2026-09-15 08:44:04.129 T:12760 info <general>: m_streamTypes : No passthrough capabilities
2026-09-15 08:44:04.129 T:12760 info <general>: Device 3
2026-09-15 08:44:04.129 T:12760 info <general>: m_deviceName : \\?\SWD#MMDEVAPI#{0.0.0.00000000}.{0bf42757-f8fc-412e-86a6-07ad4ff5035d}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
2026-09-15 08:44:04.129 T:12760 info <general>: m_displayName : Speakers - 扬声器 (FxSound)
2026-09-15 08:44:04.129 T:12760 info <general>: m_displayNameExtra: XAudio: 扬声器 (FxSound)
2026-09-15 08:44:04.129 T:12760 info <general>: m_deviceType : AE_DEVTYPE_PCM
2026-09-15 08:44:04.129 T:12760 info <general>: m_channels : FL, FR
2026-09-15 08:44:04.129 T:12760 info <general>: m_sampleRates : 192000,176400,96000,88200,48000,44100,32000,22050,11025
2026-09-15 08:44:04.129 T:12760 info <general>: m_dataFormats : AE_FMT_FLOAT,AE_FMT_S24NE3,AE_FMT_S24LE3,AE_FMT_S24BE3,AE_FMT_S24NE4MSB,AE_FMT_S32NE,AE_FMT_S32LE,AE_FMT_S32BE,AE_FMT_S16NE,AE_FMT_S16LE,AE_FMT_S16BE,AE_FMT_U8
2026-09-15 08:44:04.129 T:12760 info <general>: m_streamTypes : No passthrough capabilities
2026-09-15 08:44:04.129 T:12760 info <general>: Device 4
2026-09-15 08:44:04.129 T:12760 info <general>: m_deviceName : \\?\SWD#MMDEVAPI#{0.0.0.00000000}.{aec7b815-9c00-47a5-8199-bf050adca6b0}#{e6327cad-dcec-4949-ae8a-991e976a79d2}
2026-09-15 08:44:04.129 T:12760 info <general>: m_displayName : HDMI - DELL U2720QM (英特尔(R) 显示器音频)
2026-09-15 08:44:04.129 T:12760 info <general>: m_displayNameExtra: XAudio: DELL U2720QM (英特尔(R) 显示器音频)
2026-09-15 08:44:04.129 T:12760 info <general>: m_deviceType : AE_DEVTYPE_HDMI
2026-09-15 08:44:04.129 T:12760 info <general>: m_channels : FL, FR
2026-09-15 08:44:04.129 T:12760 info <general>: m_sampleRates : 192000,176400,96000,88200,48000,44100,32000,22050,11025
2026-09-15 08:44:04.129 T:12760 info <general>: m_dataFormats : AE_FMT_FLOAT,AE_FMT_S24NE3,AE_FMT_S24LE3,AE_FMT_S24BE3,AE_FMT_S24NE4MSB,AE_FMT_S32NE,AE_FMT_S32LE,AE_FMT_S32BE,AE_FMT_S16NE,AE_FMT_S16LE,AE_FMT_S16BE,AE_FMT_U8
2026-09-15 08:44:04.129 T:12760 info <general>: m_streamTypes : No passthrough capabilities
Screenshots
Here are some links or screenshots to help explain the problem:
Additional context or screenshots (if appropriate)
Here is some additional context or explanation that might help:
Your Environment
Used Operating system:
Android
iOS
tvOS
Linux
macOS
Windows 10 19044 Ent x64
Windows UWP
Operating system version/name:
Kodi version: 22.0 Beta 2
Windows 10 19044 Ent x64
note: Once the issue is made we require you to update it with new information or Kodi versions should that be required. Team Kodi will consider your problem report however, we will not make any promises the problem will be solved.
Source: xbmc/xbmc