#27564·xbmc

removing grouped recordings sometimes fails or lock you in the directory

Author: MannshochCreated Dec 7, 2025Updated Sep 16, 2026
LabelsComponent: PVRTriage: Needed

Bug report

Describe the bug

We use zatto with grouped TV series in the recording. Sometimes if you remove a grouped recording you get an error and not all are removed.

In some cases if I remove the recording directory, after that I end in this empty directory without content and I'm not able to switch in the recording directory above. I have to restart it to be able to see the recording directory again.

Expected Behavior

The directory with all recordings of this serie get removed

Actual Behavior

sometimes you stuck in an empty directory

Possible Fix

let the directory disappear and work in removing in background.

To Reproduce

  • install zattoo
  • set the setting for stacking all series from the same serie in a directory
  • remove a directory
  • you end in an empty directory
  • prex exit, switch to main screen and reboot

Debuglog

2025-12-07 20:45:02.877 T:1601  warning <general>: Unable to determine channel type. Defaulting to TV.
2025-12-07 20:45:04.960 T:1680     info <general>: Skipped 6 duplicate messages..
2025-12-07 20:48:54.114 T:803938    info <general>: CPythonInvoker(37, /storage/.kodi/addons/screensaver.picture.slideshow/default.py): waiting on thread 544707346176
2025-12-07 20:49:24.411 T:1519     info <general>: Loading skin file: Custom_1110_TVShows_Hub.xml, load type: KEEP_IN_MEMORY
2025-12-07 20:49:24.513 T:1519  warning <general>: Trying to add unsupported control type 7
2025-12-07 20:49:25.031 T:804366    info <general>: Skipped 21 duplicate messages..
2025-12-07 20:49:25.031 T:804366    info <general>: [plugin.video.netflix (16)] The debug logging is set as DISABLED
2025-12-07 20:49:25.071 T:804365    info <general>: [plugin.video.netflix (15)] The debug logging is set as DISABLED
2025-12-07 20:49:25.728 T:804344 warning <general>: ListItem.setCast() is deprecated and might be removed in future Kodi versions. Please use InfoTagVideo.setCast().
2025-12-07 20:49:25.745 T:804344 warning <general>: "totaltime" in ListItem.setProperty() is deprecated and might be removed in future Kodi versions. Please use InfoTagVideo.setResumePoint().
2025-12-07 20:49:25.794 T:804344 warning <general>: "resumetime" in ListItem.setProperty() is deprecated and might be removed in future Kodi versions. Please use InfoTagVideo.setResumePoint().
2025-12-07 20:49:25.811 T:804344 warning <general>: ListItem.addStreamInfo() is deprecated and might be removed in future Kodi versions. Please use InfoTagVideo.addVideoStream(), InfoTagVideo.addAudioStream() and InfoTagVideo.addSubtitleStream().
2025-12-07 20:49:25.870 T:804344    info <general>: Skipped 1 duplicate messages..
2025-12-07 20:49:25.870 T:804344 warning <general>: Setting most video properties through ListItem.setInfo() is deprecated and might be removed in future Kodi versions. Please use the respective setter in InfoTagVideo.
2025-12-07 20:49:26.511 T:804372    info <general>: [plugin.video.netflix (17)] The debug logging is set as DISABLED
2025-12-07 20:49:30.011 T:804389 warning <general>: Setting most video properties through ListItem.setInfo() is deprecated and might be removed in future Kodi versions. Please use the respective setter in InfoTagVideo.
2025-12-07 20:49:32.014 T:804402    info <general>: Skipped 29 duplicate messages..
2025-12-07 20:49:32.014 T:804402    info <general>: [plugin.video.netflix (21)] The debug logging is set as DISABLED
2025-12-07 20:51:52.475 T:1519     info <general>: Loading skin file: DialogConfirm.xml, load type: KEEP_IN_MEMORY
2025-12-07 20:51:56.833 T:1601    error <general>: CCurlFile::CReadState::FillBuffer - (0x7f61772f60) Failed: Stream error in the HTTP/2 framing layer(92)
2025-12-07 20:51:56.833 T:1601    error <general>: CCurlFile::Open - <https://zattoo.com/zapi/v2/cached/program/power_details/57c7b61b201f72f39f0b3eced99c3b58?complete=True&program_ids=386119440,385077966,385077964,385727493,385745832,384278326,385762112,384263920,384124120,383977139,383973893,383839732,385272875,383840828,383720160,383715292,383371029,383373247,383236847,383235950,383100994,383109275,383100472,382977211,382984159,383469340,382834093,382835539,382833271,382726911,382596934,382456761,382470172,382456311,382316910,382470188,382316449,382207494,382224953,382063989,382085119,382063055,381947199,381938397,382164178,381937976,381848135,381730938,381594542,381613252,381593625,381438554,381431715,381437875,381298446,381315294,381297924,381159995,381315293,381158980,381039336,381315266,380944076,380828081,382287574,380700504,380701356,380699085,380571848,380569859,380570341,380449465,380462540,380340912,380335982,380158701,380141671,380158184,380045620,379933771,379761200,379760840,379625478,379505803,379374396,379373842,379268588,379267498,379169085,379064177,378911350,378914668,379704516,378794758,378795054,378635551,378627334,378634394,378479224,378493288> Failed with code 0:
                                                   
2025-12-07 20:51:56.833 T:1601    error <general>: AddOnLog: pvr.zattoo: Open URL failed with -2.
2025-12-07 20:51:56.833 T:1601    error <general>: AddOnLog: pvr.zattoo: Failed to load details for recordings.
2025-12-07 20:51:56.836 T:1601    error <general>: CCurlFile::CReadState::FillBuffer - (0x7f61772f60) Failed: Stream error in the HTTP/2 framing layer(92)
2025-12-07 20:51:56.836 T:1601    error <general>: CCurlFile::Open - <https://zattoo.com/zapi/v2/cached/program/power_details/57c7b61b201f72f39f0b3eced99c3b58?complete=True&program_ids=378398612,378403734,378398339,378398454,378398937,378399099,378406756,378398444,378399146,378406806,378398459,378414027,378406710,378413366,377594275,377695538,377592501,377469068,377695461,377468977,377357470,377241225,377243161,377103542,377107906,377103134,376994825,376991659,376994053,376846210,376850414,376845818,376729564,376728120,376728664,376604067,376594581,376603673,376506106,376390337,376399648,376399640,376267350,376253265,376267045,376267041,376267033,376267027,376266894,376121094,376121575,376120598,375984319,375997559,375983920,375864464,375858835,375863690,375703707,375708823,375702329,375585380,375459343,375465417,375465393,375465375,375333221,375329245,375332571,375332552,375332536,375332515,375332136,375213779,375210902,375213167,375080647,375068940,375080266,374934050,374929323,374933481,374821096,374809892,374820463,374726461,374614013,374613995,374613973,374476349,374475699,374475692,374475682,374475674,374475524,374364500,375001365,374233198,374298626,374061283> Failed with code 0:
                                                   
2025-12-07 20:51:56.836 T:1601    error <general>: AddOnLog: pvr.zattoo: Open URL failed with -2.
2025-12-07 20:51:56.836 T:1601    error <general>: AddOnLog: pvr.zattoo: Failed to load details for recordings.
2025-12-07 20:51:56.840 T:1601    error <general>: CCurlFile::CReadState::FillBuffer - (0x7f61772f60) Failed: Stream error in the HTTP/2 framing layer(92)
2025-12-07 20:51:56.840 T:1601    error <general>: CCurlFile::Open - <https://zattoo.com/zapi/v2/cached/program/power_details/57c7b61b201f72f39f0b3eced99c3b58?complete=True&program_ids=374298625,373910271,374301753,373651509,373651489,373651468,373502176,373515398,373515382,373515368,373515355,373515109,373335654,373356181,373193387,373194481,373054199,373038878,372901474,372917472,372675500,372675482,372675463,372519097,372513381,372513374,372513365,372513358,372513215,372381615,372365775,372214944,372235420,372089647,372086386,371678335,371678328,371678322,371689229,371515254,371689241,371369298,371235603,371210691,371540253,371073522,371235611,370697716,372348082,370418940,370423442,370288706,370285244,370158483,370160596,370027260,370014422,369817333,369817325,369817316,369686064,369562893,369437193,369328761,369173689,369780655,368990919,368990909,368857646,368863295,368747115,368739150,368629563,368617130,368503588,368506657,368371917,368367876,368183861,368183852,368236227,368074327,368138473,367939944,368139157,367810861,368475696,367693969,368139156,367609930,367353348,367353339,367353330,367246384,367235174,367109798,367100447,366986080,366867607,366730222> Failed with code 0:
                                                   
2025-12-07 20:51:56.840 T:1601    error <general>: AddOnLog: pvr.zattoo: Open URL failed with -2.
2025-12-07 20:51:56.840 T:1601    error <general>: AddOnLog: pvr.zattoo: Failed to load details for recordings.
2025-12-07 20:51:56.843 T:1601    error <general>: CCurlFile::CReadState::FillBuffer - (0x7f61772f60) Failed: Stream error in the HTTP/2 framing layer(92)
2025-12-07 20:51:56.843 T:1601    error <general>: CCurlFile::Open - <https://zattoo.com/zapi/v2/cached/program/power_details/57c7b61b201f72f39f0b3eced99c3b58?complete=True&program_ids=366524492,366524479,366524469,366389339,366284402,366136298,366030208,365887618,365691125,365691113,365691102,365432020,365289833,365058708,364854912,364854902,364854891,364725268,364608785,364492004,364375999,364227681,364038347,364038336,364038325,363929522,363929532,363718292,363468605,363210948,363210939,363210932,363061310,362948630,362816607,362689729,362557617,361394822,361285884,361152859,361162970,361043681,360896640,360579517,360465026,360313302,361907740,360064559,360164338,359882869,359881832,359882871,360164421,358941574,358860740,358738026,358624249,358470164,358162946,358037979,357756968,357348844,357115116,358260964,356987197,356964363,356894970,356964367,355755930,355755963,355542190,355542185,354877043,354756589,354626712,354509792,352944365> Failed with code 0:
                                                   
2025-12-07 20:51:56.843 T:1601    error <general>: AddOnLog: pvr.zattoo: Open URL failed with -2.
2025-12-07 20:51:56.843 T:1601    error <general>: AddOnLog: pvr.zattoo: Failed to load details for recordings.
2025-12-07 20:51:56.916 T:1601  warning <general>: Unable to determine channel type. Defaulting to TV.
2025-12-07 20:51:57.586 T:1601     info <general>: Skipped 6 duplicate messages..
2025-12-07 20:51:57.586 T:1601    error <general>: CCurlFile::CReadState::FillBuffer - (0x7f61772f60) Failed: Stream error in the HTTP/2 framing layer(92)
2025-12-07 20:51:57.586 T:1601    error <general>: CCurlFile::Open - <https://zattoo.com/zapi/v2/cached/program/power_details/57c7b61b201f72f39f0b3eced99c3b58?complete=True&program_ids=378398612,378403734,378398339,378398454,378398937,378399099,378406756,378398444,378399146,378406806,378398459,378414027,378406710,378413366,377594275,377695538,377592501,377469068,377695461,377468977,377357470,377241225,377243161,377103542,377107906,377103134,376994825,376991659,376994053,376846210,376850414,376845818,376729564,376728120,376728664,376604067,376594581,376603673,376506106,376390337,376399648,376399640,376267350,376253265,376267045,376267041,376267033,376267027,376266894,376121094,376121575,376120598,375984319,375997559,375983920,375864464,375858835,375863690,375703707,375708823,375702329,375585380,375459343,375465417,375465393,375465375,375333221,375329245,375332571,375332552,375332536,375332515,375332136,375213779,375210902,375213167,375080647,375068940,375080266,374934050,374929323,374933481,374821096,374809892,374820463,374726461,374614013,374613995,374613973,374476349,374475699,374475692,374475682,374475674,374475524,374364500,375001365,374233198,374298626,374061283> Failed with code 0:
                                                   
2025-12-07 20:51:57.586 T:1601    error <general>: AddOnLog: pvr.zattoo: Open URL failed with -2.
2025-12-07 20:51:57.586 T:1601    error <general>: AddOnLog: pvr.zattoo: Failed to load details for recordings.
2025-12-07 20:51:57.590 T:1601    error <general>: CCurlFile::CReadState::FillBuffer - (0x7f61772f60) Failed: Stream error in the HTTP/2 framing layer(92)
2025-12-07 20:51:57.590 T:1601    error <general>: CCurlFile::Open - <https://zattoo.com/zapi/v2/cached/program/power_details/57c7b61b201f72f39f0b3eced99c3b58?complete=True&program_ids=374298625,373910271,374301753,373651509,373651489,373651468,373502176,373515398,373515382,373515368,373515355,373515109,373335654,373356181,373193387,373194481,373054199,373038878,372901474,372917472,372675500,372675482,372675463,372519097,372513381,372513374,372513365,372513358,372513215,372381615,372365775,372214944,372235420,372089647,372086386,371678335,371678328,371678322,371689229,371515254,371689241,371369298,371235603,371210691,371540253,371073522,371235611,370697716,372348082,370418940,370423442,370288706,370285244,370158483,370160596,370027260,370014422,369817333,369817325,369817316,369686064,369562893,369437193,369328761,369173689,369780655,368990919,368990909,368857646,368863295,368747115,368739150,368629563,368617130,368503588,368506657,368371917,368367876,368183861,368183852,368236227,368074327,368138473,367939944,368139157,367810861,368475696,367693969,368139156,367609930,367353348,367353339,367353330,367246384,367235174,367109798,367100447,366986080,366867607,366730222> Failed with code 0:
                                                   
2025-12-07 20:51:57.590 T:1601    error <general>: AddOnLog: pvr.zattoo: Open URL failed with -2.
2025-12-07 20:51:57.590 T:1601    error <general>: AddOnLog: pvr.zattoo: Failed to load details for recordings.
2025-12-07 20:51:57.593 T:1601    error <general>: CCurlFile::CReadState::FillBuffer - (0x7f61772f60) Failed: Stream error in the HTTP/2 framing layer(92)
2025-12-07 20:51:57.593 T:1601    error <general>: CCurlFile::Open - <https://zattoo.com/zapi/v2/cached/program/power_details/57c7b61b201f72f39f0b3eced99c3b58?complete=True&program_ids=366524492,366524479,366524469,366389339,366284402,366136298,366030208,365887618,365691125,365691113,365691102,365432020,365289833,365058708,364854912,364854902,364854891,364725268,364608785,364492004,364375999,364227681,364038347,364038336,364038325,363929522,363929532,363718292,363468605,363210948,363210939,363210932,363061310,362948630,362816607,362689729,362557617,361394822,361285884,361152859,361162970,361043681,360896640,360579517,360465026,360313302,361907740,360064559,360164338,359882869,359881832,359882871,360164421,358941574,358860740,358738026,358624249,358470164,358162946,358037979,357756968,357348844,357115116,358260964,356987197,356964363,356894970,356964367,355755930,355755963,355542190,355542185,354877043,354756589,354626712,354509792,352944365> Failed with code 0:
                                                   
2025-12-07 20:51:57.594 T:1601    error <general>: AddOnLog: pvr.zattoo: Open URL failed with -2.
2025-12-07 20:51:57.594 T:1601    error <general>: AddOnLog: pvr.zattoo: Failed to load details for recordings.
2025-12-07 20:51:57.665 T:1601  warning <general>: Unable to determine channel type. Defaulting to TV.
2025-12-07 20:51:57.859 T:1519     info <general>: Skipped 6 duplicate messages..
2025-12-07 20:51:57.859 T:1519  warning <general>: Update: Updating in progress
2025-12-07 20:51:58.338 T:1601    error <general>: CCurlFile::CReadState::FillBuffer - (0x7f615fd150) Failed: Stream error in the HTTP/2 framing layer(92)
2025-12-07 20:51:58.338 T:1601    error <general>: CCurlFile::Open - <https://zattoo.com/zapi/v2/cached/program/power_details/57c7b61b201f72f39f0b3eced99c3b58?complete=True&program_ids=374298625,373910271,374301753,373651509,373651489,373651468,373502176,373515398,373515382,373515368,373515355,373515109,373335654,373356181,373193387,373194481,373054199,373038878,372901474,372917472,372675500,372675482,372675463,372519097,372513381,372513374,372513365,372513358,372513215,372381615,372365775,372214944,372235420,372089647,372086386,371678335,371678328,371678322,371689229,371515254,371689241,371369298,371235603,371210691,371540253,371073522,371235611,370697716,372348082,370418940,370423442,370288706,370285244,370158483,370160596,370027260,370014422,369817333,369817325,369817316,369686064,369562893,369437193,369328761,369173689,369780655,368990919,368990909,368857646,368863295,368747115,368739150,368629563,368617130,368503588,368506657,368371917,368367876,368183861,368183852,368236227,368074327,368138473,367939944,368139157,367810861,368475696,367693969,368139156,367609930,367353348,367353339,367353330,367246384,367235174,367109798,367100447,366986080,366867607,366730222> Failed with code 0:
                                                   
2025-12-07 20:51:58.338 T:1601    error <general>: AddOnLog: pvr.zattoo: Open URL failed with -2.
2025-12-07 20:51:58.338 T:1601    error <general>: AddOnLog: pvr.zattoo: Failed to load details for recordings.
2025-12-07 20:51:58.341 T:1601    error <general>: CCurlFile::CReadState::FillBuffer - (0x7f615fd150) Failed: Stream error in the HTTP/2 framing layer(92)
2025-12-07 20:51:58.341 T:1601    error <general>: CCurlFile::Open - <https://zattoo.com/zapi/v2/cached/program/power_details/57c7b61b201f72f39f0b3eced99c3b58?complete=True&program_ids=366524492,366524479,366524469,366389339,366284402,366136298,366030208,365887618,365691125,365691113,365691102,365432020,365289833,365058708,364854912,364854902,364854891,364725268,364608785,364492004,364375999,364227681,364038347,364038336,364038325,363929522,363929532,363718292,363468605,363210948,363210939,363210932,363061310,362948630,362816607,362689729,362557617,361394822,361285884,361152859,361162970,361043681,360896640,360579517,360465026,360313302,361907740,360064559,360164338,359882869,359881832,359882871,360164421,358941574,358860740,358738026,358624249,358470164,358162946,358037979,357756968,357348844,357115116,358260964,356987197,356964363,356894970,356964367,355755930,355755963,355542190,355542185,354877043,354756589,354626712,354509792,352944365> Failed with code 0:
                                                   
2025-12-07 20:51:58.341 T:1601    error <general>: AddOnLog: pvr.zattoo: Open URL failed with -2.
2025-12-07 20:51:58.341 T:1601    error <general>: AddOnLog: pvr.zattoo: Failed to load details for recordings.
2025-12-07 20:51:58.407 T:1601  warning <general>: Unable to determine channel type. Defaulting to TV.
2025-12-07 20:52:11.718 T:1776     info <general>: Skipped 6 duplicate messages..
2025-12-07 20:52:16.810 T:804482    info <general>: VideoInfoScanner: Starting scan ..
2025-12-07 20:52:16.811 T:804482    info <general>: VideoInfoScanner: Finished scan. Scanning for video info took 5 ms
2025-12-07 20:52:18.311 T:804512   error <general>: AddOnLog: pvr.zattoo: Open URL failed with 403.
2025-12-07 20:52:18.311 T:804512   error <general>: AddOnLog: pvr.zattoo: Got 403. Try to re-init session.
2025-12-07 20:52:18.312 T:804512   error <general>: DeleteRecording: Add-on 724471594 returned an error: the command failed
2025-12-07 20:52:18.312 T:1601    error <general>: GetRecordings: Add-on 724471594 returned an error: server error
2025-12-07 20:52:18.391 T:1519     info <general>: Loading skin file: DialogConfirm.xml, load type: KEEP_IN_MEMORY
2025-12-07 20:52:19.056 T:1600     info <general>: AddOnLog: pvr.zattoo: Current country code: CH
2025-12-07 20:52:19.056 T:1600     info <general>: AddOnLog: pvr.zattoo: Service region country: CH
2025-12-07 20:52:19.056 T:1600     info <general>: AddOnLog: pvr.zattoo: Recall are enabled
2025-12-07 20:52:19.056 T:1600     info <general>: AddOnLog: pvr.zattoo: Recordings are enabled
2025-12-07 20:52:19.112 T:1600     info <general>: AddOnLog: pvr.zattoo: DRM Level: 0
2025-12-07 20:52:21.291 T:804513   error <general>: GetDirectory - Error getting ActivateWindow(1110,return)
2025-12-07 20:52:33.375 T:804513   error <general>: GetDirectory - Error getting ActivateWindow(TVRecordings,return)
                                                       "filename": "Batman vs. Teenage Mutant Ninja Turtles (2019) 480p AAC.mp4",
                                                       "id": "4d342ce0588d346b31b10381f3ac6338",
                                                       "dbid": "544",
                                                       "mode": "play"
                                                   }
2025-12-