Verified account incorrectly shown as “Not verified” in profile UI

Author: clip1515Created Sep 5, 2026Updated Sep 7, 2026

My X account is already verified, including identity verification with an official ID. However, the profile page displays a card saying “Not verified yet” and asks me to “Complete verification.”

In the “About this account” section, the same account clearly shows:

  • Verified since June 2026
  • Identity verified with an official ID

I have also seen another user reporting the exact same UI behavior at roughly the same time.

This appears to be a verification-status/UI synchronization issue rather than an incomplete verification.

Environment:

  • X iOS app
  • Japan
  • Observed on September 5, 2026

Could you confirm whether this is a known issue or related to a recent change in account verification/trust signals?image