#11518·tutanota

MacOs client doesn't mark existing mail conversations as new when a new mail arrived

Author: Jeffrey-RemienCreated Sep 17, 2026Updated Sep 18, 2026
Labelsbugdesktop

Pre-checks

  • This is not a feature request. Existing functionality does not work as intended, not missing functionality. I will request features via discussions, reddit or support
  • I've searched and did not find a similar issue.
  • My report does not have personal or private information like email address or recovery code

App version

v359.260904.0

Operating System

macOS

OS version

26.5.2

What happened?

When I receive E-mails in the client that belong to an already existing conversation that conversation is correctly moved to the top but it doesn't become bold like a new message without existing conversation would. Making it very ambiguous if that conversation has a new message. It just looks like all the other already read conversations even if it has a new still unread mail. This makes using the client very cumbersome.

Other context

No response