#11232·tutanota

Blank screen on switching to app

Author: tomcolvinsoundCreated Jul 25, 2026Updated Sep 18, 2026
Labelsbugios

Pre-checks

  • This is not a feature request. Existing functionality does not work as intended, not missing functionality. I will request features via discussions, reddit or support
  • I've searched and did not find a similar issue.
  • My report does not have personal or private information like email address or recovery code

App version

354.260707.0

OS version

18.7.1

What happened?

When switching back to the app after a new email was received, the screen is completely blank. The app must be closed and re-opened to see anything. This happens all the time.

Other context

No response

Test Notes

  • Issue is no longer happening
  • Use test phone t9
  • login to an account and keep the app in background for some time, mean time open other apps which use high memory(ex youtube)
  • go back to the app. working fine without any blank screen states.