Blank screen on switching to app
Author: tomcolvinsoundCreated Jul 25, 2026Updated Sep 18, 2026
Labelsbugios
Pre-checks
- This is not a feature request. Existing functionality does not work as intended, not missing functionality. I will request features via discussions, reddit or support
- I've searched and did not find a similar issue.
- My report does not have personal or private information like email address or recovery code
App version
354.260707.0
OS version
18.7.1
What happened?
When switching back to the app after a new email was received, the screen is completely blank. The app must be closed and re-opened to see anything. This happens all the time.
Other context
No response
Test Notes
- Issue is no longer happening
- Use test phone t9
- login to an account and keep the app in background for some time, mean time open other apps which use high memory(ex youtube)
- go back to the app. working fine without any blank screen states.
Source: tutao/tutanota