Context Menu Option Appears Once, then Never Again (Shell Extension stuck disabled)
Author: AurelTristenCreated Feb 20, 2025Updated Sep 6, 2026
After installing FileConverter on a new Windows 11 PC, the context menu convert option appeared as expected. I went into settings to add two new presets (WebP at 80%, and WebP at 100%). After that, the context menu option vanished.
ShellxView shows that it is disabled. I can enable it, but when I refresh, it's just disabled again. I've tried restarting explorer as well as the whole PC.
I've tried repairing, reinstalling, and installing the previous version (2.0.1). I've only had the option appear once when I first installed. Now it doesn't show at all, even after a fresh install.
Steps to reproduce the behavior:
- Install File Converter
- Right click and go to Show More Options, or shift+right click a media file
Screenshots and Logs Diagnostics.zip
Desktop (please complete the following information):
- OS: Windows 11 64bit 24H2 (Fresh install of windows on new machine)
Source: Tichau/FileConverter