#10585·shaka-player

PlayReady Chrome Audio issue

Author: deisenbacherCreated Sep 12, 2026Updated Sep 15, 2026

Have you read the FAQ and checked for duplicate open issues?

YES

If the problem is related to FairPlay, have you read the tutorial?

What version of Shaka Player are you using? v5.2.10-uncompiled

Can you reproduce the issue with our latest release version?

YES

Can you reproduce the issue with the latest code from main?

YES

Are you using the demo app or your own custom app? The demo

If custom app, can you reproduce the issue using our demo app? N/A

What browser and OS are you using? Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/153.0.0.0 Safari/537.36

Chrome on windows 11

For embedded devices (smart TVs, etc.), what model and firmware version are you using? N/A

What are the manifest and license server URIs?

uri= https://ezdrm-support-2026.s3.us-east-1.amazonaws.com/sample/0912/multi-dash.mpd license server= https://playready.ezdrm.com/cency/preauth.aspx?pX=E0183F

What configuration are you using? What is the output of player.getConfiguration()?

Video Robustness 2000 and 3000

What did you do?

Play, wait until after clear lead 6 seconds the audio gets choppy

If we play in Edge no audio issues, so we know the packaging is correct.

What did you expect to happen?

Play with no Audio issues

What actually happened?

Play, wait until after clear lead 6 seconds the audio gets choppy, this seems like a PlayReady in Chrome issue on windows issue

Are you planning send a PR to fix it? NO

Source: shaka-project/shaka-player