White space when printing from Chrome

Author: EpizefiriCreated Aug 25, 2026Updated Sep 5, 2026
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Prerequisites

  • I have searched for duplicate or closed issues
  • I can recreate the issue with all plugins disabled

Describe the issue

Hello there, i'm running Chrome 151.0.7922.172 and roundcube 1.6.18. When I try to print the order confirmation emails sent to me by WooCommerce as PDFs, the first page shows only the sender, the subject, and the date the email was received; then the rest of the page is blank. On a new page, there are a few lines of text, followed by another blank page, and finally the rest of the email. When I try to print the same email from Safari, however, everything formats correctly. I tried debugging print.css but couldn’t find the problem.

What browser(s) are you seeing the problem on?

Chrome

What version of PHP are you using?

8.4

What version of Roundcube are you using?

1.6.18

JavaScript errors

No response

PHP errors

No response