#311·deskreen

Bug: App quits silently after accepting license on first launch

Author: alex-larkinCreated Mar 9, 2026Updated Mar 9, 2026
Labelsbug

Prerequisites

Note: Reporting against production release v3.2.6, not a dev build. Developer prerequisite items below are N/A.

  • Using yarn
  • Using an up-to-date master branch
  • Using latest version of devtools.
  • For issue in production release, add devtools output of DEBUG_PROD=true yarn build && yarn start

Expected Behavior

After accepting the license agreement on first launch, the app should proceed to the sign-in screen and remain open.

Current Behavior

After accepting the license agreement, the app closes silently with no error message or dialog. Relaunching the app allows the user to proceed normally. This has been reproduced twice on the same machine, after clearing all app data between occurrences.

Steps to Reproduce

  1. Launch Deskreen Pro for the first time on a Windows 11 machine (or after clearing all app data).
  2. Accept the license agreement when prompted.
  3. Observe that the app closes silently immediately after acceptance.
  4. Relaunch the app — it proceeds to sign-in normally.

Possible Solution (Not obligatory)

Context

While relaunching resolves it, a silent crash on first run creates a poor first impression and may cause confusion for less technical users who may not think to relaunch.

Your Environment

  • Node version : N/A (production release)
  • Deskreen version or branch : 3.2.6
  • Operating System and version : Windows 11 (latest)
  • Link to your project : N/A