#11114·novu

Bug Report: Preferences by context not applied on workflow

Author: SuperFredRCreated May 13, 2026Updated Sep 5, 2026
Labelsbugbackendtriage

Description

When I set preferences for a context , this preferences are not applied when I test the workflow The Preferences set (no in-app , schedule between 9AM and 5PM) Image Workflow configured with a delay and extend to subscriber schedule

Image

Workflow trigerred at 6PM with in-app and without delay for other

Image

Reproduction steps

  1. Set preferences of a subscriber (schedule) for a context
  2. Set a worklow with extend to subscriber schedule
  3. Trigger the workflow for the subscriber and context (out of schedule time)

Expected behavior

Step should be delayed

Actual Behavior with Screenshots

Step triggered, delay extension not applied

Image

Novu version

Novu Saas

npm version

No response

node version

No response

Provide any additional context for the Bug.

No response

Have you spent some time to check if this bug has been raised before?

  • I checked and didn't find a similar issue

Have you read the Contributing Guidelines?

Are you willing to submit PR?

No