Bug Report: Preferences by context not applied on workflow
Author: SuperFredRCreated May 13, 2026Updated Sep 5, 2026
Labelsbugbackendtriage
Description
When I set preferences for a context , this preferences are not applied when I test the workflow
The Preferences set (no in-app , schedule between 9AM and 5PM)
Workflow configured with a delay and extend to subscriber schedule
Workflow trigerred at 6PM with in-app and without delay for other
Reproduction steps
- Set preferences of a subscriber (schedule) for a context
- Set a worklow with extend to subscriber schedule
- Trigger the workflow for the subscriber and context (out of schedule time)
Expected behavior
Step should be delayed
Actual Behavior with Screenshots
Step triggered, delay extension not applied
Novu version
Novu Saas
npm version
No response
node version
No response
Provide any additional context for the Bug.
No response
Have you spent some time to check if this bug has been raised before?
- I checked and didn't find a similar issue
Have you read the Contributing Guidelines?
- I have read the Contributing Guidelines
Are you willing to submit PR?
No
Source: novuhq/novu