Bug: Internal Error: Cannot read properties of undefined (reading 'isDestroyed')
Author: ihmaCreated Jun 29, 2026Updated Jun 29, 2026
LabelsTriageBug
Steps to reproduce the behavior
- Start Mattermost
- Mattermost starts without opening any window.
- Try to close Mattermost and the error message occurs (see title)
Expected behavior
The main window should have opened after starting Mattermost, but nothing happens.
Screenshots (optional)
Clicking on 'show details' displays a window with this content: Platform: Darwin 25.5.0 arm64 TypeError: Cannot read properties of undefined (reading 'isDestroyed') at x.isDestroyed (/Applications/Mattermost.app/Contents/Resources/app.asar/index.js:2:340321) at x.loadRetry (/Applications/Mattermost.app/Contents/Resources/app.asar/index.js:2:341394) at /Applications/Mattermost.app/Contents/Resources/app.asar/index.js:2:337896
Edition and Platform
- Edition: Personal Desktop
- Version: v.6.2.2
- Browser and OS: macOS 26.5.1 on Apple M5 Pro with several monitors (but bug persists when unplugging all external monitors)
Additional context (optional)
Deleting the App and re-installing did not solve the problem.
Add any other context about the problem here, and any notes about the severity:
- Sev 1: cannot use Mattermost on the device anymore.
Source: mattermost-community/focalboard