#5103·focalboard

Bugs: Mattermost Windows v6.0.2 Stuck on Blue Loading Screen (Server 10.5.14)

Author: wilsonlee03Created Jan 2, 2026Updated Feb 20, 2026
LabelsTriageBug

After updating the Mattermost Windows Desktop application to version 6.0.2, the application fails to load and remains stuck on the blue loading screen. This issue occurs when connecting to a Mattermost server running version 10.5.14.

The application launches successfully, but the user interface never completes loading and no error message is displayed. The issue persists even after restarting the application and the Windows system. As a result, users are unable to access Mattermost via the desktop application. The web version of Mattermost continues to function normally.

Image

Source: mattermost-community/focalboard