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#16068·jellyfin

Unable to Fetch metadata from tvdb

Author: waleedgul92Created Jan 19, 2026Updated Sep 17, 2026
Labelsbugstale

Description of the bug

After the latest update , the media file's metadata not being fetched (title , description , images etc ). The third attached image shows after adding episode-03 it does not fetches anything . Also it adds the new files into a new unknown season even though the naming scheme is according to jellyfin schema (yes i have done the update missing metdata trhing) .

Reproduction steps

  1. Add a new file and click check for new files

What is the current bug behavior?

After the latest update , the media file's metadata not being fetched (title , description , images etc ). The third attached image shows after adding episode-03 it does not fetches anything . Also it adds the new files into a new unknown season even though the naming scheme is according to jellyfin schema (yes i have done the update missing metdata trhing)

What is the expected correct behavior?

After doing check for updated files , not only it fetches the titles but description and image as well

Jellyfin Server version

10.11.6

Specify commit id

No response

Specify unstable release number

No response

Specify version number

No response

Specify the build version

10.11.6

Environment

- OS:
- Linux Kernel:
- Virtualization:
- Clients:
- Browser:
- FFmpeg Version:
- Playback Method:
- Hardware Acceleration:
- CPU Model:
- GPU Model:
- Plugins:
- Reverse Proxy:
- Base URL:
- Networking:
- Jellyfin Data Storage & Filesystem:
- Media Storage & Filesystem:
- External Integrations:

Jellyfin logs

[23:09:43] [ERR] [48] MediaBrowser.Controller.LibraryTaskScheduler.LimitedConcurrencyLibraryScheduler: Error while performing a library operation
System.Threading.Tasks.TaskCanceledException: The request was canceled due to the configured HttpClient.Timeout of 100 seconds elapsing.
 ---> System.TimeoutException: A task was canceled.
 ---> System.Threading.Tasks.TaskCanceledException: A task was canceled.
   at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
   at System.Net.Http.DiagnosticsHandler.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
   --- End of inner exception stack trace ---
   --- End of inner exception stack trace ---
   at System.Net.Http.HttpClient.HandleFailure(Exception e, Boolean telemetryStarted, HttpResponseMessage response, CancellationTokenSource cts, CancellationToken cancellationToken, CancellationTokenSource pendingRequestsCts)
   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
   at TMDbLib.Rest.RestRequest.SendInternal(HttpMethod method, CancellationToken cancellationToken)
   at TMDbLib.Rest.RestRequest.Get[T](CancellationToken cancellationToken)
   at TMDbLib.Rest.RestRequestExtensions.GetOfT[T](RestRequest request, CancellationToken cancellationToken)
   at TMDbLib.Client.TMDbClient.GetConfigAsync()
   at MediaBrowser.Providers.Plugins.Tmdb.TmdbClientManager.EnsureClientConfigAsync()
   at MediaBrowser.Providers.Plugins.Tmdb.TmdbClientManager.GetEpisodeAsync(Int32 tvShowId, Int32 seasonNumber, Int32 episodeNumber, String displayOrder, String language, String imageLanguages, String countryCode, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Plugins.Tmdb.TV.TmdbEpisodeProvider.GetMetadata(EpisodeInfo info, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, Boolean replaceData, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.MetadataService`2.RefreshWithProviders(MetadataResult`1 metadata, TIdType id, MetadataRefreshOptions options, ICollection`1 providers, ItemImageProvider imageService, Boolean isSavingMetadata, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.MetadataService`2.RefreshMetadata(BaseItem item, MetadataRefreshOptions refreshOptions, CancellationToken cancellationToken)
   at MediaBrowser.Controller.Entities.BaseItem.RefreshMetadata(MetadataRefreshOptions options, CancellationToken cancellationToken)
   at MediaBrowser.Controller.Entities.TV.Series.RefreshAllMetadata(MetadataRefreshOptions refreshOptions, IProgress`1 progress, CancellationToken cancellationToken)
   at MediaBrowser.Controller.Entities.Folder.RefreshAllMetadataForContainer(IMetadataContainer container, MetadataRefreshOptions refreshOptions, IProgress`1 progress, CancellationToken cancellationToken)
   at MediaBrowser.Controller.Entities.Folder.RefreshChildMetadata(BaseItem child, MetadataRefreshOptions refreshOptions, Boolean recursive, IProgress`1 progress, CancellationToken cancellationToken)
   at MediaBrowser.Controller.LibraryTaskScheduler.LimitedConcurrencyLibraryScheduler.ProcessItem(TaskQueueItem item)
[23:09:45] [ERR] [48] MediaBrowser.Providers.TV.SeasonMetadataService: Error in TheTVDB
HTTP Response: 

{"status":"failure","message":"InvalidValueType: cannot make item path","data":null}


Tvdb.Sdk.SeriesException: Invalid series id

Status: 400
Response: 
{"status":"failure","message":"InvalidValueType: cannot make item path","data":null}

   at Tvdb.Sdk.SeriesClient.GetSeriesExtendedAsync(Double id, Nullable`1 meta, Nullable`1 short, CancellationToken cancellationToken)
   at Jellyfin.Plugin.Tvdb.TvdbClientManager.GetSeriesExtendedByIdAsync(Int32 tvdbId, String language, CancellationToken cancellationToken, Nullable`1 meta, Nullable`1 small)
   at Jellyfin.Plugin.Tvdb.Providers.TvdbSeasonProvider.GetMetadata(SeasonInfo info, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, Boolean replaceData, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken)
[23:09:45] [ERR] [49] MediaBrowser.Providers.TV.SeasonMetadataService: Error in TheTVDB
HTTP Response: 

{"status":"failure","message":"InvalidValueType: cannot make item path","data":null}


Tvdb.Sdk.SeriesException: Invalid series id

Status: 400
Response: 
{"status":"failure","message":"InvalidValueType: cannot make item path","data":null}

   at Tvdb.Sdk.SeriesClient.GetSeriesExtendedAsync(Double id, Nullable`1 meta, Nullable`1 short, CancellationToken cancellationToken)
   at Jellyfin.Plugin.Tvdb.TvdbClientManager.GetSeriesExtendedByIdAsync(Int32 tvdbId, String language, CancellationToken cancellationToken, Nullable`1 meta, Nullable`1 small)
   at Jellyfin.Plugin.Tvdb.Providers.TvdbSeasonProvider.GetMetadata(SeasonInfo info, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, Boolean replaceData, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken)
[23:10:20] [INF] [13] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.
[23:11:25] [ERR] [16] MediaBrowser.Controller.LibraryTaskScheduler.LimitedConcurrencyLibraryScheduler: Error while performing a library operation
System.Threading.Tasks.TaskCanceledException: The request was canceled due to the configured HttpClient.Timeout of 100 seconds elapsing.
 ---> System.TimeoutException: A task was canceled.
 ---> System.Threading.Tasks.TaskCanceledException: A task was canceled.
   at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
   at System.Net.Http.DiagnosticsHandler.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
   --- End of inner exception stack trace ---
   --- End of inner exception stack trace ---
   at System.Net.Http.HttpClient.HandleFailure(Exception e, Boolean telemetryStarted, HttpResponseMessage response, CancellationTokenSource cts, CancellationToken cancellationToken, CancellationTokenSource pendingRequestsCts)
   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
   at TMDbLib.Rest.RestRequest.SendInternal(HttpMethod method, CancellationToken cancellationToken)
   at TMDbLib.Rest.RestRequest.Get[T](CancellationToken cancellationToken)
   at TMDbLib.Rest.RestRequestExtensions.GetOfT[T](RestRequest request, CancellationToken cancellationToken)
   at TMDbLib.Client.TMDbClient.GetConfigAsync()
   at MediaBrowser.Providers.Plugins.Tmdb.TmdbClientManager.EnsureClientConfigAsync()
   at MediaBrowser.Providers.Plugins.Tmdb.TmdbClientManager.GetSeasonAsync(Int32 tvShowId, Int32 seasonNumber, String language, String imageLanguages, String countryCode, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Plugins.Tmdb.TV.TmdbSeasonProvider.GetMetadata(SeasonInfo info, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, Boolean replaceData, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.MetadataService`2.RefreshWithProviders(MetadataResult`1 metadata, TIdType id, MetadataRefreshOptions options, ICollection`1 providers, ItemImageProvider imageService, Boolean isSavingMetadata, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.MetadataService`2.RefreshMetadata(BaseItem item, MetadataRefreshOptions refreshOptions, CancellationToken cancellationToken)
   at MediaBrowser.Controller.Entities.BaseItem.RefreshMetadata(MetadataRefreshOptions options, CancellationToken cancellationToken)
   at MediaBrowser.Controller.Entities.TV.Series.RefreshAllMetadata(MetadataRefreshOptions refreshOptions, IProgress`1 progress, CancellationToken cancellationToken)
   at MediaBrowser.Controller.Entities.Folder.RefreshAllMetadataForContainer(IMetadataContainer container, MetadataRefreshOptions refreshOptions, IProgress`1 progress, CancellationToken cancellationToken)
   at MediaBrowser.Controller.Entities.Folder.RefreshChildMetadata(BaseItem child, MetadataRefreshOptions refreshOptions, Boolean recursive, IProgress`1 progress, CancellationToken cancellationToken)
   at MediaBrowser.Controller.LibraryTaskScheduler.LimitedConcurrencyLibraryScheduler.ProcessItem(TaskQueueItem item)
[23:11:25] [ERR] [16] MediaBrowser.Providers.TV.SeasonMetadataService: Error in TheTVDB
HTTP Response: 

{"status":"failure","message":"InvalidValueType: cannot make item path","data":null}


Tvdb.Sdk.SeriesException: Invalid series id

Status: 400
Response: 
{"status":"failure","message":"InvalidValueType: cannot make item path","data":null}

   at Tvdb.Sdk.SeriesClient.GetSeriesExtendedAsync(Double id, Nullable`1 meta, Nullable`1 short, CancellationToken cancellationToken)
   at Jellyfin.Plugin.Tvdb.TvdbClientManager.GetSeriesExtendedByIdAsync(Int32 tvdbId, String language, CancellationToken cancellationToken, Nullable`1 meta, Nullable`1 small)
   at Jellyfin.Plugin.Tvdb.Providers.TvdbSeasonProvider.GetMetadata(SeasonInfo info, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, Boolean replaceData, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken)
[23:11:25] [ERR] [16] MediaBrowser.Controller.LibraryTaskScheduler.LimitedConcurrencyLibraryScheduler: Error while performing a library operation
System.Threading.Tasks.TaskCanceledException: The request was canceled due to the configured HttpClient.Timeout of 100 seconds elapsing.
 ---> System.TimeoutException: A task was canceled.
 ---> System.Threading.Tasks.TaskCanceledException: A task was canceled.
   at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
   at System.Net.Http.DiagnosticsHandler.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
   --- End of inner exception stack trace ---
   --- End of inner exception stack trace ---
   at System.Net.Http.HttpClient.HandleFailure(Exception e, Boolean telemetryStarted, HttpResponseMessage response, CancellationTokenSource cts, CancellationToken cancellationToken, CancellationTokenSource pendingRequestsCts)
   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
   at TMDbLib.Rest.RestRequest.SendInternal(HttpMethod method, CancellationToken cancellationToken)
   at TMDbLib.Rest.RestRequest.Get[T](CancellationToken cancellationToken)
   at TMDbLib.Rest.RestRequestExtensions.GetOfT[T](RestRequest request, CancellationToken cancellationToken)
   at TMDbLib.Client.TMDbClient.GetConfigAsync()
   at MediaBrowser.Providers.Plugins.Tmdb.TmdbClientManager.EnsureClientConfigAsync()
   at MediaBrowser.Providers.Plugins.Tmdb.TmdbClientManager.GetSeasonAsync(Int32 tvShowId, Int32 seasonNumber, String language, String imageLanguages, String countryCode, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Plugins.Tmdb.TV.TmdbSeasonProvider.GetMetadata(SeasonInfo info, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, Boolean replaceData, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.MetadataService`2.RefreshWithProviders(MetadataResult`1 metadata, TIdType id, MetadataRefreshOptions options, ICollection`1 providers, ItemImageProvider imageService, Boolean isSavingMetadata, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.MetadataService`2.RefreshMetadata(BaseItem item, MetadataRefreshOptions refreshOptions, CancellationToken cancellationToken)
   at MediaBrowser.Controller.Entities.BaseItem.RefreshMetadata(MetadataRefreshOptions options, CancellationToken cancellationToken)
   at MediaBrowser.Controller.Entities.TV.Series.RefreshAllMetadata(MetadataRefreshOptions refreshOptions, IProgress`1 progress, CancellationToken cancellationToken)
   at MediaBrowser.Controller.Entities.Folder.RefreshAllMetadataForContainer(IMetadataContainer container, MetadataRefreshOptions refreshOptions, IProgress`1 progress, CancellationToken cancellationToken)
   at MediaBrowser.Controller.Entities.Folder.RefreshChildMetadata(BaseItem child, MetadataRefreshOptions refreshOptions, Boolean recursive, IProgress`1 progress, CancellationToken cancellationToken)
   at MediaBrowser.Controller.LibraryTaskScheduler.LimitedConcurrencyLibraryScheduler.ProcessItem(TaskQueueItem item)
[23:11:25] [ERR] [16] MediaBrowser.Providers.TV.SeasonMetadataService: Error in TheTVDB
HTTP Response: 

{"status":"failure","message":"InvalidValueType: cannot make item path","data":null}


Tvdb.Sdk.SeriesException: Invalid series id

Status: 400
Response: 
{"status":"failure","message":"InvalidValueType: cannot make item path","data":null}

   at Tvdb.Sdk.SeriesClient.GetSeriesExtendedAsync(Double id, Nullable`1 meta, Nullable`1 short, CancellationToken cancellationToken)
   at Jellyfin.Plugin.Tvdb.TvdbClientManager.GetSeriesExtendedByIdAsync(Int32 tvdbId, String language, CancellationToken cancellationToken, Nullable`1 meta, Nullable`1 small)
   at Jellyfin.Plugin.Tvdb.Providers.TvdbSeasonProvider.GetMetadata(SeasonInfo info, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, Boolean replaceData, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken)
[23:12:08] [INF] [17] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.

FFmpeg logs

Client / Browser logs

No response

Relevant screenshots or videos

Additional information

No response

Source: jellyfin/jellyfin

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