#2779·hydra

Blank / black Sign in window on Windows 11 (v4.1.2 and v4.1.3)

Author: koro-code-pugCreated Sep 11, 2026Updated Sep 11, 2026

Description

The Hydra sign-in window opens as a completely blank/dark window on Windows 11.

The main Hydra launcher works normally:

  • Home page loads
  • Catalogue loads
  • Images and game information load
  • Internet connection works

However, when I click Sign in, the separate authentication window is completely blank.

The Hydra authentication website works correctly in a normal browser, and I was able to create an account there.

Versions tested

  • Hydra v4.1.3 setup version
  • Hydra v4.1.2 portable version

The issue happens on both versions.

System

  • OS: Windows 11
  • CPU: AMD Ryzen 5 7520U
  • GPU: AMD Radeon integrated graphics
  • RAM: 16 GB

Steps to reproduce

  1. Open Hydra Launcher.
  2. Click Sign in.
  3. A separate hydralauncher window opens.
  4. The window remains completely blank/dark.

Expected behavior

The Hydra login/sign-in page should appear inside the authentication window.

Actual behavior

The authentication window opens but displays no content.

Things I already tested

  • Reset %appdata%\hydralauncher
  • Tested v4.1.3
  • Tested v 4.1.2 portable
  • Verified official SHA-256 hashes
  • Tested with --disable-gpu
  • The Hydra auth website works in Microsoft Edge.
  • Successfully created a Hydra account in the browser
  • The `` protocol successfully opens Hydra.
  • Browser login opens Hydra, but the account is not applied in the launcher.

Logs

One startup error appeared:

Failed to load app state during startup Error: Database is not open

Normal catalogue/network requests return HTTP 200.

There was also this Chromium/AMD message:

AMD VideoProcessorGetOutputExtension failed: The parameter is incorrect. (0x80070057)

Launching with --disable-gpu did not fix the login window.

Additional information

The normal Hydra interface renders correctly. Only the separate sign-in/authentication window is blank.

I can provide additional logs or screenshots if needed.