[Bug]: CSV export drops custom "Other" text in multiple-choice questions
Author: deploynCreated Aug 20, 2026Updated Aug 20, 2026
Labelsbug
Bug Description
When exporting submissions to CSV, custom text entered into the "Other" field (allowOther: true) of a multiple-choice question is missing from the exported CSV file. While the data is correctly captured and stored in the database / GraphQL payload under value.other, the CSV serializer only flattens the value.value array of choice IDs and omits the nested other text value.
Steps to Reproduce
- Create a Multiple Choice question and enable "Allow 'Other' option"
- Submit a response where both predefined choices and a custom "Other" text are entered
- Go to Form Submissions and click Export CSV.
- Inspect the resulting CSV column for this question.
Expected Behavior
Show the submissions in the CSV export (with an "Other" indicator)
Screenshots
No response
HeyForm Installation
self hosted
Version
3.0.1
Desktop OS
Windows
Desktop Browser
No response
Desktop Browser Version
No response
Mobile Device
No response
Mobile OS
No response
Mobile Browser
No response
Mobile Browser Version
No response
Source: heyform/heyform