I can't play anything on this Heroic app

Author: Annotate5641Created Sep 10, 2026Updated Sep 15, 2026

Labelsbug:unconfirmed

Describe the bug

I can't even play anything on this app, I was running for only one time Gta v and The hunter call of the wild and then appear "import the game" or "play now (with logs)

Add logs

(13:33:07) [INFO]:    [Backend]:         System Information: CPU: 12x AMD Ryzen 5 3600 6-Core Processor

Memory: 33.56 GB (used: 6.38 GB)

GPUs:

  GPU 0:

    Name: NVIDIA Corporation TU106 [GeForce RTX 2060 Rev. A]

    IDs: D=1f08 V=10de SD=3fc1 SV=1458

    Driver: nvidia

OS: Fedora Linux 44 (KDE Plasma Desktop Edition) (linux)

The current system is not a Steam Deck

We are not running inside a Flatpak container

We are not running from an AppImage

Software Versions:

  Heroic: 2.22.1 Hajrudin

  Legendary: 0.21.0 Lowlife

  gogdl: 1.3.0

  comet: comet 0.2.0

  Nile: 1.2.0 Robert Speedwagon

(13:33:07) [INFO]:    [Legendary]:       Running command: LEGENDARY_CONFIG_PATH=/home/simon/.config/heroic/legendaryConfig/legendary /opt/Heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary --version

(13:33:07) [WARNING]: [Backend]:         Protocol already registered.

(13:33:07) [DEBUG]:   [Backend]:         Logging to file(s) /home/simon/.local/state/Heroic/logs/runners/legendary.log

(13:33:07) [INFO]:    [Gog]:             Checking for existing gog manifests

(13:33:07) [INFO]:    [Gog]:             Running command: GOGDL_CONFIG_PATH=/home/simon/.config/heroic/gogdlConfig /opt/Heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/simon/.config/heroic/gog_store/auth.json --version

(13:33:07) [DEBUG]:   [Backend]:         Logging to file(s) /home/simon/.local/state/Heroic/logs/runners/gog.log

(13:33:07) [DEBUG]:   [Backend]:         Logging to file(s) /home/simon/.local/state/Heroic/logs/runners/nile.log

(13:33:08) [INFO]:    [Connection]:      Connectivity: online

(13:33:07) [INFO]:    [Nile]:            Running command: NILE_CONFIG_PATH=/home/simon/.config/heroic/nile_config /opt/Heroic/resources/app.asar.unpacked/build/bin/x64/linux/nile --version

(13:33:08) [DEBUG]:   [Backend]:         Logging to file(s) /home/simon/.local/state/Heroic/logs/runners/gog.log

(13:33:08) [INFO]:    [Gog]:             Running command: GOGDL_CONFIG_PATH=/home/simon/.config/heroic/gogdlConfig /opt/Heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/simon/.config/heroic/gog_store/auth.json auth

(13:33:08) [INFO]:    [Gog]:             Running command: GOGDL_CONFIG_PATH=/home/simon/.config/heroic/gogdlConfig /opt/Heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/simon/.config/heroic/gog_store/auth.json auth

(13:33:08) [DEBUG]:   [Backend]:         Logging to file(s) /home/simon/.local/state/Heroic/logs/runners/gog.log

(13:33:08) [DEBUG]:   [Backend]:         Releases info ready, checking wine releases

(13:33:08) [DEBUG]:   [Backend]:         Releases info ready, checking anticheat data

(13:33:08) [DEBUG]:   [Backend]:         AreWeAnticheatYet data did not change. Skipping.

(13:33:08) [INFO]:    [Frontend]:        Refreshing undefined Library

(13:33:08) [WARNING]: refresh not implemented on Sideload Library Manager

(13:33:08) [INFO]:    [Legendary]:       Refreshing library...

(13:33:08) [INFO]:    [Legendary]:       Refreshing Epic Games...

(13:33:08) [INFO]:    [Backend]:         Frontend Ready

(13:33:08) [ERROR]:   [Gog]:             Unable to syncQueued playtime, credentials not present

(13:33:08) [INFO]:    [Backend]:         Checking for new Heroic Updates

(13:33:08) [INFO]:    [Legendary]:       Running command: LEGENDARY_CONFIG_PATH=/home/simon/.config/heroic/legendaryConfig/legendary /opt/Heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary list --third-party

(13:33:08) [INFO]:    [Backend]:         Checking for current version changelog

(13:33:10) [DEBUG]:   [Backend]:         Unable to load Steam Libraries, libraryfolders.vdf not found

(13:33:10) [INFO]:    [Winetricks]:      Downloading Winetricks

(13:33:11) [INFO]:    [Legendary]:       Game list updated, got 237 games & DLCs

(13:33:11) [WARNING]: listUpdateableGames not implemented on Sideload Library Manager

(13:33:11) [INFO]:    [Legendary]:       Checking for game updates: LEGENDARY_CONFIG_PATH=/home/simon/.config/heroic/legendaryConfig/legendary /opt/Heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary list --third-party

(13:33:13) [INFO]:    [Backend]:         Starting the Download Queue

(13:33:13) [INFO]:    [Legendary]:       Found 0 games to update

Steps to reproduce

I trying to install gta 5 and it works only one time. I tryng to instal The Hunter Call of the Wild and works only for one time. Next day nothing works, it like in this screenshot, waiting and waiting and nothing happened. All of these games was installed from the epic games library (was bought)

Expected behavior

It should be playable, but nothing it's works well in Linux, I'm crying because I can't even play anything.

Screenshots

I start to install and then it's finished in next second.

Heroic Version

Latest Stable

System Information

OS [e. g. "Ubuntu"]: Fedora Heroic:2.22.1 Hajrudin Legendary:0.21.0Lowlife Gogdl:1.3.0 COmet: comet 0.2.0 Nile 1.2.0 Rober Speedwagon

Additional information

Please do something, Lutris is again full of bugs.

Source: Heroic-Games-Launcher/HeroicGamesLauncher

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