MSP Portal

Summary

Build a multi-tenant MSP (Managed Service Provider) portal so partners can manage multiple customer Netmaker environments from one place, with clear isolation, delegated admin, and operational visibility.

Goals

• Enable MSPs to onboard, manage, and support multiple customer tenants from a single console
• Enforce strong tenant isolation (networks, users, devices, billing/usage boundaries)
• Support delegated administration (MSP staff vs customer admins) with least privilege
• Improve MSP workflows: customer switching, health overview, and support tooling

Scope (initial)

• MSP-facing multi-tenant dashboard and customer/tenant switcher
• Role model for MSP operators vs end-customer admins
• Cross-tenant overview (network health, node status, alerts where available)
• Safe tenant isolation guarantees in API and UI

Success criteria

• An MSP can manage multiple customers without cross-tenant data leakage
• MSP operators can perform common support/admin tasks per customer
• Customer admins remain scoped only to their own tenant