"We are having trouble connecting to the server"
Author: mikeniklesCreated Feb 18, 2022Updated Jan 15, 2025
Labelstype: bugcomponent: dashboardmeta: never-staleteam: webapp
Bug description
Once or twice per week, I can't start workspaces due to the following error popup:

In the browser console, I see the following:
WebSocket connection to '<URL>' failed: WebSocket is closed before the connection is established.
t {target: e, type: 'error', message: 'TIMEOUT', error: Error: TIMEOUT
at e._handleTimeout (https://gitpod.io/static/js/10.5f2ca1ce.chunk.js:2:762935)
…}Steps to reproduce
No reliable steps yet. I did notice though the browser I use doesn't matter. Here's my workflow:
- Use Brave for a few days until the error starts to show up
- Switch to Firefox for a few days until the error shows up there too
- Switch back to Brave
- Repeat
Workspace affected
No response
Expected behavior
I can start workspaces consistently without the need to change browsers.
Example repository
No response
Anything else?
No response
Source: gitpod-io/gitpod