Samsung S24+ not recognized on macOS 26 Tahoe (Apple M4 Pro) — MTP device shows 0 items
Prerequisites
- Have you reviewed the steps in the following link to see if they address your issue?
Describe the bug
Samsung Galaxy S24+ is not being recognized by OpenMTP v3.2.25 on macOS 26 Tahoe (26.1) running on a MacBook Pro 16-inch (Nov 2024) with Apple M4 Pro chip.
The Mac-side file system panel loads correctly, but the phone panel shows "Phone - 0 item (0 directory, 0 file)" with the FAQ error message "FAQS - MY PHONE IS NOT CONNECTING!". The phone is never detected regardless of refresh attempts.
Environment:
- macOS version: Tahoe 26.1
- Mac model: MacBook Pro 16-inch, Nov 2024, Apple M4 Pro
- OpenMTP version: v3.2.25
- Phone model: Samsung Galaxy S24+
- USB cable: Replaced with a confirmed data-capable USB-C cable
Steps already taken (none resolved the issue):
- Reviewed and followed all steps in Issue #276
- Fully uninstalled Samsung Smart Switch
- Replaced USB-C cable with a data-capable one
- Quit all conflicting apps: OneDrive, Google Drive, Dropbox, Preview
- Ran
sudo killall -9 ptpcameradand disabled it viasudo launchctl disable gui/$(id -u)/com.apple.ptpcamerad - Disabled USB Hotplug detection in OpenMTP Settings
- Switched between Kalam Mode and Legacy Mode — neither worked
- Confirmed phone USB mode is set to File Transfer (MTP)
Expected behavior: Samsung S24+ should be detected and its file system should be accessible in the phone panel.
Actual behavior: Phone panel remains empty with 0 items. No device is detected. The MTP session never opens successfully.
Screenshots No
Source: ganeshrvel/openmtp