#598·docuseal

Emails being sent ignore the "Send from Email" setting

Author: AndyQuantoniumCreated Feb 26, 2026Updated Apr 28, 2026

I have a group email which is separate from the email used to log into the SMTP server being used to send emails. The email reported to email clients up on receiving emails is the email under the username field under the Email settings, despite the "Send from Email" field being filled out.

SMTP manually specifies a FROM address which is independent of any username for the server. Docuseal should use the email specified in the Send from Email field if filled, as the FROM address, instead of the username.