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The most popular open-source and self-hosted ticket management bot for Discord - a free alternative to the premium and white-label plans of other popular ticket

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About

The most popular open-source and self-hosted ticket management bot for Discord - a free alternative to the premium and white-label plans of other popular ticket

Contents

  • Contents
  • ✨ Features
    • Want to learn more?
  • ⚡ Getting started
  • Sponsors
  • ️ Contributors
    • Contributing
      • Translating
  • Support
  • ⭐ Star History
  • License

✨ Features

  • Documentation - comprehensive documentation and guides to help you get started
  • ⚙️ Simple settings - configure your bot with the included and easy-to-use dashboard
  • Highly customisable - tweak features, colours, messages, and more to your liking
  • Modern features - including slash commands, buttons, select menus, and modals
  • Automation - ease your staff team's workload with configurable automation
  • ️ Tags - resolve members' problems without escalating to tickets
  • Tickets - close inactive tickets automatically
  • Archiving - store messages in the database and view transcripts later
  • ❓ Context - ask for a topic or up to 5 custom questions before creating a ticket, and see references to a message or previous ticket at a glance
  • ️ Organisation - claim, release, move and transfer tickets between members and categories
  • Internationalisation - available in more than 10 languages
  • ⏱️ Statistics - analyse your staff members' performance
  • Battle-tested - trusted by thousands of servers, with over half a million tickets created since 2019
  • Docker - reliable and quick deployment with Docker

...and more!

Want to learn more?

Visit the website for more features, details, and screenshots, or skip to the full feature tour.

⚡ Getting started

  • Please read the documentation before you start.*

There are 3 ways to get started with Discord Tickets:

  • ☁️ Add the public bot - instant setup, but branded (great for testing)
  • Get a managed bot - your own bot, hosted by me (easy and cheap)
  • ‍ Install your own bot - host it yourself (experience recommended)

Read the documentation for more information.

This button is here because it looks nice, but I will cry if you click it before reading the documentation. :)

Sponsors

Discord Tickets is made possible by these awesome people and organisations:

Please consider sponsoring the project if it adds value to your business/community.

Sponsor on GitHub, or

[!IMPORTANT] Ko-fi members are not listed. Sponsor through GitHub or a linked Patreon account to be listed above. Create a free organisation to show your business or community's logo.

️ Contributors

Discord Tickets is made possible by all of the people listed in CONTRIBUTORS.md.

Contributing

If you want to help translate, suggest a feature, submit a bug report, or contribute in any other way, please read the contributing guidelines.

Note You can add yourself to the list of contributors here.

Translating

Support

⭐ Star History

License

Discord Tickets by eartharoid™️ is licensed under the GPLv3 license.

This is not an official Discord product. It is not affiliated with nor endorsed by Discord Inc.

© 2023 Isaac Saunders

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> Details

PublishedAug 1, 2026
UpdatedSep 17, 2026
Category编程语言
PricingOpen source

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