[GOWS/NOWEB/WEBJS/WPP] - sendPoll returns 201 but the poll is never delivered (ack stays 0/PENDING); sendText to the same chat works
Describe the bug
POST /api/sendPoll to a direct chat returns 201 with a message id, but the poll is never delivered: the recipient (Android) never sees it, the sender's primary phone never shows it either, and the message ack stays 0 / PENDING indefinitely. POST /api/sendText to the same chat, from the same session, is delivered and read within a second.
Reproduced today on a fresh install with all four engines (GOWS, NOWEB, WEBJS, WPP), each with a freshly created session and a fresh QR scan. Same result every time.
Version
{
"version": "2026.8.2",
"engine": "GOWS / NOWEB / WEBJS / WPP (all four tried)",
"tier": "CORE"
}Docker image devlikeapro/waha:latest, pulled 2026-09-08. Host: Ubuntu 24.04 VM (Proxmox), Docker Engine 28.
Steps
docker compose up -dwithWHATSAPP_DEFAULT_ENGINE=GOWS(later NOWEB, WEBJS, WPP - container recreated and a new session created for each engine).- Create session via dashboard, scan QR from an Android phone (Israel, +972). Session reaches
WORKING. POST /api/sendTextto[email protected]→ delivered and read immediately (ack 3). ✔POST /api/sendPollto the same[email protected]:
{
"session": "poc",
"chatId": "[email protected]",
"poll": { "name": "Confirm appointment tomorrow 10:00?", "options": ["Confirm", "Cancel"], "multipleAnswers": false }
} Also tried with Arabic text (same result) and with English text (same result).
5. Response is 201 with an id. Recipient never receives anything. ack stays 0 after several minutes.
Expected behavior
The poll is delivered to the recipient like a text message (ack 2/3), and poll.vote arrives when they vote.
Requests - Responses
GOWS / NOWEB response to sendPoll:
id : [email protected]_3EB0633551A37C06632289
fromMe : True
source : api
ack : 0
ackName : PENDING
_data : { status=PENDING, messageTimestamp=1788862578 }WEBJS response (note type=poll_creation, messageSecret present, still never delivered):
id : true_2089XXXXXXXXXXX@lid_3EB0628C6D6576DDC656A1
type : poll_creation
ack : 0
from : 1685XXXXXXXXXXX@lid
to : 2089XXXXXXXXXXX@lid
pollName : ...
pollOptions : [ {name=..., localId=0}, {name=..., localId=1} ]
allowMultipleAnswers : False
messageSecret : {159, 241, 234, 172...}WPP response:
id : true_2089XXXXXXXXXXX@lid_3EB0808325C1CE0DD12F87 ack : 0 ackName : PENDINGGET /api/{session}/chats/{chatId}/messages minutes later still shows ack: 0 for every poll, while the text messages in the same chat show ack: 3.
Docker Logs
No error is logged around the sendPoll call on any engine. Example (NOWEB):
[13:16:19.074] INFO (7): request completed {"req":{"method":"POST","url":"/api/sendPoll"},"res":{"statusCode":201},"responseTime":704}(The only error in the logs is the usual stream:error code 515 right after pairing, before the session reaches WORKING.)
Additional context
- Direct chat (not group, not channel). Recipient is an Android phone with only the phone linked (no WhatsApp Web).
- The same poll to the same recipient sent through another provider's fork (GREEN-API) on the same day is delivered and votes arrive, so the phone/account itself can receive polls.
- Looks related to #1376 (GOWS/NOWEB "waiting for this message") but here nothing appears on the recipient side at all, and it also happens on WEBJS and WPP.
- Happy to run any diagnostic build or provide more logs.
Source: devlikeapro/waha