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#2238·waha

Feature Request: Add WhatsApp Voice/Video Call Support via WaCalls Integration

Author: amonlibanioCreated Aug 25, 2026Updated Sep 1, 2026
Labelsengine:GOWS

Summary Request to add native support for initiating and receiving WhatsApp voice/video calls in WAHA by integrating the open‑source project WaCalls.

Description WAHA currently provides a robust API for messaging, media handling, and automation over WhatsApp Web. However, it lacks support for voice and video calls, which limits use cases such as human-assisted support, hybrid call centers, teleconsulting, and advanced customer service workflows.

The project WaCalls
https://github.com/JotaDev66/WaCalls
implements functional WhatsApp Web calling capabilities, including:

Outgoing voice calls

Outgoing video calls

Incoming call detection

Call status events (ringing, answered, ended)

A simple API layer for integration

Requested Features Integrate WaCalls as an optional module or native feature within WAHA, enabling:

Initiate voice/video calls via REST API

Receive incoming call events through Webhooks

Accept or reject incoming calls programmatically

Terminate active calls

Expose call lifecycle events (incoming, ringing, answered, ended)

Configuration options for call handling and event routing

Motivation Adding call support would significantly expand WAHA’s capabilities, enabling:

Human-assisted customer support directly through WhatsApp

Hybrid call center operations

Remote consultations (medical, legal, technical)

Guided troubleshooting via video

Sales and onboarding with real-time interaction

This feature would make WAHA a complete communication hub, not limited to text messaging.

Benefits for the Community Enables new commercial and enterprise use cases

Reduces reliance on external or custom call-handling solutions

Provides a unified API for both messaging and calling

Strengthens WAHA’s position as a full WhatsApp automation platform

Technical Reference WaCalls already provides a working implementation and can serve as a foundation or be integrated as a plugin/module.

Source: devlikeapro/waha

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