Native Telnyx SMS/MMS Provider Integration

Is your feature request related to a problem? Please describe.

Chatwoot currently supports Twilio and Bandwidth as native SMS providers, but not Telnyx.

I use Telnyx for phone numbers and SMS/MMS and would like to use Chatwoot as the shared messaging inbox without having to move the numbers to another carrier or maintain a separate middleware integration.

Telnyx is a major CPaaS provider with a well-documented messaging API and webhooks, so it would be useful to have it available as a native SMS provider alongside Twilio and Bandwidth.

Describe the solution you'd like

Add Telnyx as a native provider under:

Settings → Inboxes → SMS → Provider

Ideally the provider dropdown would include:

• Twilio
• Bandwidth
• Telnyx

The integration should support:

• Inbound and outbound SMS
• Inbound and outbound MMS
• Multiple Telnyx phone numbers/inboxes
• Delivery and failure status updates
• Contact/conversation threading
• Sending new outbound conversations
• Telnyx webhook handling
• Standard opt-out behavior such as STOP/START

Describe alternatives you've considered

The API Channel can be used with a custom webhook bridge between Telnyx and Chatwoot.

This is workable, and I could build the middleware myself, but I would much rather have Telnyx supported directly in Chatwoot so users do not need to deploy and maintain another service just to connect their messaging provider.

Additional context

I raised this in the Chatwoot subreddit and there appears to be interest from other users as well.

The Chatwoot team indicated that Telnyx support would be useful and that a community contribution/PR would be welcome.