Issues Accessing Data Tables
Checklist
- I have searched budibase discussions and github issues to check if my issue already exists
Hosting
- Cloud
- Tenant ID: evergladesnursery
Describe the bug I've been having persistent issues when accessing data tables, for the past few months. When I select any table from the "Data Tables" area of builder, it's hit or miss whether they will be displayed. The spinning circle is perpetually displayed until the following is displayed: "There was a problem loading your grid, there was an unknown error". On the occasion when I am able to access the tables, it's a matter of a minute or two before the issue occurs again. I'll add 2 to 3 fields and be back in the same cycle. This is regardless of if I am making changes or just viewing the data. This occurs on all tables and is not specific to any one table, regardless of the size of the table or number of fields. This occurs all times of the day, as I work varying hours of the day and night. Initially, this seemed to only occur when using the "Data Tables" but I've recently noticed the published screens/pages having the same issue, although not as frequent. I'm current with updates (3.42.0-cloud) hoping this would resolve the issue. It's to the point that the system is so unstable, it's become reasonably unusable.
To Reproduce Steps to reproduce the behavior:
- Go to 'Data Tables'
- Click on 'any table'
- Wait for the spinning circle
- See error "There was a problem loading your grid, there was an unknown error"
Expected behavior I expected the table to load in a reasonable time without an error.
Screenshots
OS: Windows 11 Pro 64 Bit, build: 26200.8973. Browser: Edge (Version 151.0.4129.72 (Official build) (64-bit)), Browser: Chrome Version 151.0.7922.76 (Official Build) (64-bit) Browser: Firefox 153.0.3 (64-bit)
Additional context I have tried the following troubleshooting steps numerous times:
- Cleared browser cache and cookies.
- Tried accessing the tables from different browsers (Chrome, Firefox, Edge).
- Restarted my computer and internet equipment, numerous times a day.
- Have disabled VPN, firewall and system protection.
- Ensured that my internet connection is stable and fast enough for data loading.
- Have performed trace route testing, with no significant issues found.
- Tried accessing the tables from different networks and physical locations, to rule out any local network issues.
- Have tried accessing the tables from numerous different computers to see if the issue persists.
- Have tried using multiple Budibase accounts. I've tried on both Premium and Business accounts.
Source: Budibase/budibase