#7276·server

Expired family license cannot be renewed

Author: webmozartCreated Mar 23, 2026Updated Sep 14, 2026
Labelsbug

Steps To Reproduce

  1. Given an expired family license on self-hosted, go to Admin > Family org > Subscription

Expected Result

The page should load and I should be able to upload a new license

Actual Result

The loading spinner keeps loading forever.

In the debugger, the /oragnizations/x/subscription endpoint returns:

{
    "message": "Invalid license. IDX10223: Lifetime validation failed. The token is expired. ValidTo (UTC): '3/18/2026 9:07:04\u202FAM', Current time (UTC): '3/23/2026 10:03:41\u202FAM'.",
    "validationErrors": null,
    "exceptionMessage": null,
    "exceptionStackTrace": null,
    "innerExceptionMessage": null,
    "object": "error"
}

Screenshots or Videos

Image

Additional Context

No response

Build Version

5927d80

Environment

Self-Hosted

Environment Details

  • Ubuntu 22.04
  • Docker

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.