Expired family license cannot be renewed
Author: webmozartCreated Mar 23, 2026Updated Sep 14, 2026
Labelsbug
Steps To Reproduce
- Given an expired family license on self-hosted, go to Admin > Family org > Subscription
Expected Result
The page should load and I should be able to upload a new license
Actual Result
The loading spinner keeps loading forever.
In the debugger, the /oragnizations/x/subscription endpoint returns:
{
"message": "Invalid license. IDX10223: Lifetime validation failed. The token is expired. ValidTo (UTC): '3/18/2026 9:07:04\u202FAM', Current time (UTC): '3/23/2026 10:03:41\u202FAM'.",
"validationErrors": null,
"exceptionMessage": null,
"exceptionStackTrace": null,
"innerExceptionMessage": null,
"object": "error"
}Screenshots or Videos
Additional Context
No response
Build Version
5927d80
Environment
Self-Hosted
Environment Details
- Ubuntu 22.04
- Docker
Issue Tracking Info
- I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Source: bitwarden/server