#1547·aureuserp

[Bug]: Branch address details are always blank on the Company view page

Author: harshqa-webkulCreated Sep 9, 2026Updated Sep 11, 2026
LabelsbugLow PriorityFix Merged

Description:

On a Company's page, opening a branch's details shows an "Address Information" tab meant to display that branch's street, city, zip code, country, and state. Instead, every one of these fields always shows a dash, even when the branch's address was filled in through the edit form.

Steps to Reproduce:

  1. Log in as an admin.
  2. Go to Support (or wherever Companies are managed) → open any Company that has at least one branch with an address filled in.
  3. Open the "Branches" section and click the view (eye) icon on a branch.
  4. Open the "Address Information" tab.

Actual Behaviour:

Street, street line 2, city, zip code, country, and state all show as "—" (dash), regardless of what was actually saved for that branch.

Expected Behaviour:

The tab should display the branch's actual saved address details — street, city, zip code, country, and state — the same way they appear correctly on the main Company view page.

Screen Recording:

https://github.com/user-attachments/assets/ffad4272-c54b-4ed2-bdc3-d6985c1d0ca4