[Bug]: samsung snapdragon crashes

Author: TombombadilnowCreated Sep 14, 2026Updated Sep 14, 2026
Labelsbug

Describe the bug

The app crashes (force closes) immediately every time I try to load or initialize any model. This happens with both larger and very small models. The crash occurs right after selecting a model and attempting to load it. Even after completely uninstalling the app, reinstalling, and clearing cache, the problem remains.

To Reproduce

Steps to reproduce the behavior:

Open PocketPal Go to Models Download any model (tested with Qwen2.5-3B-Instruct-Uncensored Q3_K_M / Q4_K_M and Gemma 3 1B) Tap to load / initialize the model App immediately force closes Environment

(please complete the following information):

Device: Samsung Galaxy S22 (SM-S908E) OS: Android 15/16 (shown as Android 36 in app benchmark) App Version: 1.17.3 (147) Device RAM: 10.9 GB total (approx. 8 GB usable) Chipset: Snapdragon 8 Gen 1 (SM8450) Architecture: arm64-v8a GPU: Adreno 730 Model Information (required for model/inference crashes): Model name: Qwen2.5-3B-Instruct-Uncensored (multiple quants: Q3_K_M, Q4_K_M) Gemma 3 1B Model source: Downloaded from Hugging Face via the app Quantization: Q3_K_M, Q4_K_M (and Gemma 3 1B default) Context length: Default (not changed) Screenshots I ca

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n provide: Device Benchmark screen from PocketPal Crash message (“PocketPal closed because this app has a bug”) Models list showing the downloaded files