Overseas support
Redact multilingual tickets, then triage them into drafts. Payment, security, and legal go to a person. The bot does not send mail.
Generic promptGrok Bot
Overseas support
Redact multilingual tickets, then triage them into drafts. Payment, security, and legal go to a person. The bot does not send mail.
For: Small teams with tickets in more than one language.
Source recipe, including the prompt: https://github.com/sit-in/awesome-grokbot-playbooks/blob/main/examples/outbound-support.md
Six parts: scene, inputs, steps, prompt, output, pitfalls. External actions still need a person.